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Eldercare
Role    Student (Senior Thesis Project) 
Date   April 2022  
Tools   Figma, Illustrator, Photoshop
An application that provides an effective way to find the best care for the elderly.
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Background
In China, personal care assistants rose in the 1990s. Chinese personal care assistants are employed for patients or their families, they only need to have certain nursing knowledge to assist nurses in the daily nursing of patients, mainly responsible for the daily life of patients.

Personal care assistants can be divided into personal care assistants in the hospital; And three categories of personal care assistants outside hospitals such as nursing homes, apartments for the elderly, and personal residences.
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Nursing Home
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Elderly Apartment
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Personal Residence
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Hospital 
Nursing System In China
The Chinese nursing system is still based on the "Principles for the Organization of General Hospitals" of the former Chinese Ministry of Health in 1978, which stipulates that one personal care assistant corresponds to three to four elderly people.

The reality is that one personal care assistant looks after ten to fifteen elderly, which makes it difficult to take care of every elderly.
The Difference Between...
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Nurse:
A full-time hospital employee who is primarily responsible for full clinical operations or single specialized nursing activities related to medical care.
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Personal Care Assistant:
Employed on the patient's or the patient's family's side, they only need to have some general nursing knowledge to assist the nurse in the daily care of the patient, and are mainly responsible for the patient's living and living. Can also be in the patient's home or some other medical institution.
Research
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The Market Of The Chinese Nursing Industry
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Aging In China
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Problem
Opportunity
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China has entered a period of light to moderate aging and the demand for nursing staff/personal care is increasing.
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Competitive Analysis
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Persona
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User Flow
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Wireframe & User Testing
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Design Element
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Outcome
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Onboarding
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Sign Up & Log In
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Home
Users can choose between English and Chinese versions of the application and see all sections on the home page.
Interview
Find the most valuable personal care assistants for the elderly through interviews.
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Request
Receive notification of care requests and match with the most eligible patients.
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Online Store
Users can purchase care supplies immediately in case of an emergency.
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Online Tutorial
Provides users with online nursing skills tutorials.
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Report (Family Member)
Find out the daily situation of the elderly through reports and evaluate the personal care assistant after the care work ends.
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Report (PCA)
Personal care assistants can record the elderly’s daily activities through reports and ensure that personal care assistants do the things on the checklist every day.
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Community
Users can share their care experiences, tell others which personal care assistants are recommended, and expose some cases where personal care assistants have harmed patients.
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Inbox
Communicate with different users, get automatic reminders for daily reports, and stay up-to-date on the elderly's situation.
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Prototype